90-Night Risk Free Trial
Try your purchase on a 90-night risk-free trial. If you're not 100% satisfied (highly unlikely), please email our customer service team at hello@theladcollective.com or submit a request via our Contact Us page and we will get back to you as soon as we can to organize a return. Once your return has been received and processed, we will then issue a refund back to your original payment method. Terms & Conditions apply*.
Delivery
Free shipping all orders, United States wide.
We offer same or next-day dispatch on all in-stock items (excluding pre-orders). *Please note that during November dispatch may take longer than usual. Please allow up to 7-10 business days for your order to ship.
During November & December, please allow extra time for delivery due to the volume of orders being shipped and delivered.*
We appreciate your patience during this busy time and want to assure you that we’re doing everything we can to get your order on its way to you as quickly as possible.
Please also note that our warehouse will be closed on public holidays in December, including:
- Christmas Day (25th December)
- Boxing Day (26th December)
- New Year’s Day (1st January)
Orders placed on or just before these dates will be processed once our team returns.
See our Terms & Conditions page for more information.
Returns
If your purchase isn't quite right, return for a refund within 90 days of receipt. Items must be in their original condition, and with all packaging intact. Refunds will be processed via the original payment method.
Visit our Returns & Exchanges page for more information.