Refund policy

Returns:

Please contact our customer service team via hello@theladcollective.com with your full name and order number. 

 

Return shipping costs are the responsibility of the customer.

Returns must be initiated within 90 days of receiving your item.

Eligible items must be either unused and in their original packaging, or used and washed before returning.

Returns submitted after the 90-day period will not be accepted.

Please see our Returns Policy and FAQ's for further information:

https://theladcollective.us/pages/returns-exchanges
https://theladcollective.us/pages/frequently-asked-questions